How to Order
1. SELECT PRODUCT (SELECT PRODUCT)
Please select the product category then the desired product. Our products are categorized based on the basic material and batik pattern. Everything is made traditionally (stamp and write).
Cotton = Primissima Cotton
Viscose = Woven Viscose (texture like silk and looser)
Paris = Paris Cotton (texture is softer than cotton and smoother like chiffon but thicker)
Dobby = Dobby Woven Cotton (more textured and shiny under yellow light)
Premium = Primissima Cotton and Woven Silk and made using a writing/painting process
For more complete information and images, please click on the desired product.
2. ADD TO CART (ADD TO CART)
After the product is selected, you can choose to add it to the basket (ADD TO CART) and continue shopping (CLOSE AND CONTINUE SHOPPING) or CONTINUE DELIVERY (CHECKOUT) to proceed directly to the payment and delivery process.
3. PROCEED TO PAYMENT (PROCEED TO CHECKOUT)
Before filling in the data, you will be asked to look again at the products you have selected and their quantities. You can directly change the number of products or delete products by selecting (REMOVE ITEM) here. Then you can choose CONTINUE DELIVERY.
4. SHIPPING DETAILS (SHIPPING INFORMATION)
You can continue payment by SIGN IN (if already registered) or swipe down to DELIVERY DETAILS and fill in the shipping data and destination address.
Make sure the address entered is complete and correct. We are not responsible for packages not arriving due to incomplete addresses. Shipping costs will be AUTOMATICALLY calculated once the complete address is entered.
Currently there are only 2 delivery couriers:
SiCepat REG: regular local delivery
SiCepat BEST: local express delivery
(for express delivery please contact customer service on LINE: @batikpastel)
EMS by POS INDONESIA: international delivery
When finished, select CONTINUE PAYMENT for the next time.
5. PAYMENT (PAYMENT METHOD)
You will be shown with detailed SHIPPING INFO and PRODUCT INFORMATION. Use the VOUCHER CODE to get a discount (if any). You will see the total fees to be paid at the bottom. Select a payment method and select ORDER NOW. You can then see your order ID in the form of a series of numbers and the details of your order.
6. PAYMENT CONFIRMATION (CONFIRM PAYMENT)
After you make payment, you will get an email. Please confirm by selecting PAYMENT CONFIRMATION, then entering your order ID in the form of a series of numbers, filling in the information and selecting CONFIRMATION.
Payments received before 12 noon will be processed that same day. The rest will be processed the following day. For payments on Saturday/Sunday, delivery will be made on Monday.